Siri held lots of promise when Apple introduced it in iOS 6. However, in the two years since Siri’s release, the virtual assistant has improved little--offering clever ways to do simple tasks via voice command, but no more. That’s because Siri, and other virtual assistants like it, have built-in problems that doom it to be a simple system forever. But one Cambridge researcher thinks there’s a better way to make virtual assistants become the companions we all want--and, soon, will need.
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